Our Services

Our unique approach to providing technology consulting services allows us the ability to cost-effectively retain the highest-quality, most technically proficient Engineers, Network Specialists, Project Managers and Technicians. Allow us to create a technology roadmap that will support and help you realize your organization’s goals.

Managed Services

Think Networking is a top tiered IT Company located in Gauteng, with a presence in Cape Town and Durban. Our world class customer service and unique partnership approach, is a step ahead of our competitors. Our proactive, personalized solutions that minimize downtime and maximize productivity. We develop customized IT solutions, that cater for all types of businesses and industries.

Whatever your business, we’ll help you achieve your business goals by making technology work for you.

  • One point of contact to ensure problems are handled in a timely and efficient manner, based on contracted SLA
  • Phone and email-based technical support for quick investigation and resolution
  • Personalized, flexible configuration and support to meet your specific enterprise needs

Proactive Care

Your business system stability and is always functional.

We at Think Networking prefer to provide proactive solutions, rather than providing reactive solutions. Proactive Care from Think Networking is an integrated solution that allows us to monitor all aspects, and functions of your IT infrastructure.

System  Management  is  essential  to  ensure  that  the  underlying  infrastructures  of business-critical applications are stable. The goal of any IT Solutions Company is to ensure that the various systems and servers are running smoothly, know how loaded or overloaded a system is and how effectively they are utilized or overused.

Proactive Care is a  complete, end-to-end network monitoring system  that offers advanced fault and performance management functionality across critical IT resources such  as  physical  servers,  virtual  servers,  domain  controllers,  computers,  routers, WAN links, firewalls, and other IT infrastructure devices.

On-Site Contracting

Your IT infrastructure is the backbone of your organisation. It empowers your people to work efficiently, your processes to operate seamlessly and data to flow throughout your business. Managing and maintaining your IT environment is a huge task and you might require onsite IT support. You need to ensure you have the IT resources and expertise to support your business effectively. If issues arise and are not dealt with swiftly it can have a serious impact on employee productivity and even customer experience.

At Think Networking we take the pressure off of your internal IT resources by offering onsite IT support services. Whether you need us on an ad-hoc basis to deal with issues reactively, or if you need us on a more permanent-basis our team is on hand to accommodate.

Remote Support

On-demand, Remote Tech support for a company’s employees, whether at the home or office. Support of any device, any issue. Ensure employees stay connected, secure and productive.

With modern day business so reliant on technology, any IT issues needs to be addressed swiftly to minimise the impact on business. Our remote IT support service delivers a fast, efficient and cost effective solution for addressing the majority of IT support issues – over 90% of help desk queries are fixed remotely by our support helpdesk without the need for an on-site visit by one of our engineers.

Site Auditing

Is your business up-to-date with technology? Is your data and IT infrastructure cyber secure?

Think Networking conduct an Information Technology audit to examine and evaluate an organization’s information technology infrastructure, applications, data use and management, policies, license compliance, security, procedures and operational processes against recognized standards or established policies. We evaluate if the controls to protect information technology assets ensure integrity and are aligned with organizational goals and objectives.

Network Design

A company’s IT network is the backbone of its business, allowing staff to work more efficiently across the organization. With something so mission-critical it’s crucial it is designed and set up correctly. We identify client’s data flow, applications and infrastructure requirements to assist in meeting their core business needs. Think Networking will design your IT infrastructure from the ground to servers, including internet connectivity and security.

Ready to Simplify Your IT and Partner With Us?

Contact us